Internet Access During Installs

SwiftStack endeavors to make the install process as painless as possible both with and without Internet access, but both options have potential pitfalls. All software depends on libraries/packages provided as part of the OS distribution in order to function properly, but not all OS distributions / versions provide the same libraries/packages at the same versions.

Zero-Internet Installs

The SwiftStack Controller should be able to provide any dependency not present in the OS distribution. SwiftStack determines what packages it must provide for Zero-Internet installs based on the difference between what our software requires and what is provided in the minimal iso for the distribution and version (CentOS 6.x, CentOS 7.x, Ubuntu 14.04 LTS), 64-bit architecture. Some enterprises use customized base installs that include even fewer/different libraries/packages. In some cases, SwiftStack is aware that a library we depend on is excluded in some organizations' base installs, and provides it. In other case both the customer and SwiftStack only find out when the install fails.

RHEL/CentOS Installs: To successfully complete a Zero-Internet install the default repo files located in /etc/yum.repos.d need to be renamed prior to installation of SwiftStack software.

Internet Installs

Internet Installs have the benefit of using the most recent version for each library/package, but sometimes the new versions conflict with the known-good version at the time the SwiftStack release was finalized. SwiftStack does not have control over when upstream repositories update packages, but tries to respond in a timely manner.

Getting Help

In the event of install failure, please contact Technical Support.